At Palmonas, we partner with trusted courier services to ensure your orders reach you safely and efficiently.

Dispatch Timelines

• Demifine: Dispatched within 1–2 working days.
• Gold Jewelry & Lab-Grown Diamonds (LGD): Dispatched within 15–20 working days.

Delivery Timelines

Delivery estimates are shown on the product pages and at checkout. These estimates depend on your specific pincode and the items you've chosen.

Shipping Charges

• Prepaid Orders: Free shipping across India.
• Cash on Delivery (COD): ₹75 COD charge is applicable. (COD not available for LGD & Fine Gold items.)

International Shipping

• We ship select products internationally. Delivery may take up to 18–20 working days based on destination and customs clearance.
• Shipping charges will be calculated at checkout.

Order Tracking

• Once shipped, you'll receive a tracking link via SMS, WhatsApp and Email.
• For any queries, contact us at support.palmonas.com.

Delays & Exceptions

• Occasional delays may occur due to weather, local restrictions, or courier-related issues.
• If your address becomes unserviceable, our team will contact you with alternatives or a refund.